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      REPORT
      VIDEO
      Nan Shan Life: GenAI Sanctions Investigation
      Winner of the 2025 Model Risk Manager Award for AI and GenAI
      18th June 2025
      //Nan Shan Life: GenAI Sanctions Investigation

      Nan Shan Life Insurance developed a GenAI-powered sanction search system to automate compliance reviews of over a decade’s worth of non-digitized records of past sanctions that its local regulator has issued to insurance companies. Previously, this process required three staff members to spend two to three days per topic, across 50–100 topics annually. By integrating generative AI, OCR, and dynamic prompt injection, the new system now finds relevant sanctions in minutes with 90% precision and 100% recall of sanctions searches. Notably, the platform improves the initial ChatGPT model with home grown innovations: AI Agent Orchestration, Data Structure Optimization, Intelligent Search and an Expert Guidance Wiki.

      A highlight reel of Nan Shan Life's initiative, along with a one-page overview are available to everyone. A full-length case study report diving into this initiative is only available to Celent's subscribers. Please log in to access this report.

      Author
      Ian Watson
      Ian Watson
      Head of Risk
      Details
      Geographic Focus
      Asia-Pacific
      Horizontal Topics
      Artificial Intelligence, Artificial Intelligence - Generative AI e.g. ChatGPT, Risk: Banking Risk, Risk: Financial Risk Management, Risk: Financial Services Risk, Risk: Fraud & Financial Crime, Risk: Governance, Risk and Compliance (GRC), Risk: Operational Risk Management, Risk: RegTech
      Industry
      Life Insurance