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      REPORT
      Innovation in Banking and Payments, 2025
      A Snapshot Through the Lens of Model Bank
      18th June 2025
      //Innovation in Banking and Payments, 2025

      Leading institutions have leveraged advanced technology, modernized their foundation and platforms, and delivered significantly enhanced customer propositions over the past year. Taking insights from our Model Bank program this year, Celent sees the most successful banks mastering the innovation formula, to deliver the next era of digital experiences.

      During Celent's Innovation & Insight Day on June 18th, we welcomed a wide audience and our team of banking analysts discussed these themes in depth.

      In this overview report, we introduce our 2025 Celent Model Banks but we also discuss the common themes of innovation that these institutions demonstrated. We place those observations in the larger context of the five trends of banking technology that Celent has researched closely this year.

      Celent recognizes Model Banks across our five technology themes with seventeen awards in 2025.

      Model Bank Awards Main Graphic.png

      Please dive into the report to learn more about our Model Banks for 2025 and be inspired to deliver the next era of digital experiences to your customers and employees..

      The report is available to all registered users of Celent.com.

      Author
      Michael Bernard
      Michael Bernard
      Senior Analyst
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Horizontal Topics
      Architecture & Legacy Modernization, Artificial Intelligence, Artificial Intelligence - Generative AI e.g. ChatGPT, BPM / RPA, Cloud, Customer Engagement, Data & Analytics, Digital Transformation, Ecosystems and Partnerships, Emerging Technologies, Innovation, IT Management & Spending
      Industry
      Corporate Banking, Retail Banking