As part of its evolution from traditional postal services to digital banking and financial services, Australia Post implemented new AML systems and controls. It deployed Napier AI’s Continuum platform in the Microsoft Azure cloud, integrating transaction monitoring, client screening, and behavioral analytics across the organization.

Australia Post is at the forefront of organizations that are prioritizing real-time capabilities to enhance financial crime prevention. Australia Post’s new AML system monitors transactions in real-time, enhancing the ability of Australia Post to detect unusual activities as they occur, enabling swift action to mitigate risks.

Supported by the system’s real-time detection capabilities, AusPost was able to provide suspicious activity information that helped law enforcement dismantle a cross-country money laundering syndicate.

For this initiative, Australia Post won the Celent Model Risk Manager Award 2025 for Anti-Money Laundering.

A highlight reel and a one-pager on the initiative are available for everyone.

We also sat down with Australia Post for an inside look at their initiative.

A full-length case study report diving into the initiative is only available to Celent's subscribers. Please log in to access the case study.