REPORT
    VIDEO
    AmTrust: LLM-Based Quoting Platform
    Winner of the 2025 Celent Model Insurer Award for Customer Experience
    18th June 2025

    AmTrust wanted to create a capability for its brokers to create a quote using a competitor’s proposal, quote, or policy as a basis more efficiently. The goal is to help AmTrust compete for more business faster by getting a competitive quote in front of a prospective customer quickly. The company developed a solution using large language models (LLMs) to extract risk information, generate a quote against the competition and create a personalized summary. This replaces the previous method for doing this, which had brokers re-keying data in manually.

    Anyone can view a summary of the report or watch a highlight reel of the case study to learn more. Celent subscribers can access the full length case study report below.

    Author
    Nathan Golia
    Nathan Golia
    Senior Analyst