Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in technology and operations.

The focus in innovation is often on the front office, but middle and back office operations also need to adapt and be nimble. Recent challenges like the COVID-19 pandemic and the Ukraine conflict required agile responses in the middle and back office as much as or in some aspects perhaps more than in customer facing functions. This applies ipso facto to anti-financial crime operations.