Celent is observing a shift in generative AI (GenAI) activities at banks. Nearly half of banks surveyed have been investing in proof-of-concepts (PoCs) and are now identifying use cases that have demonstrated sufficient value and feasibility to move to production. Banks that can accelerate their path to value realization and competitive differentiation stand to gain not only market share but also a sustainable competitive lead. To help bankers cross the “chasm” from PoC to production and scale, Celent has outlined the key success factors across the bank, from the top of the house to its technology foundation.