Europe, the Middle East and African general insurers continue to invest in technologies to make their business more efficient. What are their business plans and IT priorities for 2020? Are there specific initiatives they prioritize?

Every year we survey insurance CIOs across different regions including Europe, the Middle East, and Africa.

Budget Split by Activities

With this annual report, Celent examines business priorities, IT budget and investment being launched. In total, 28 EMEA general insurance CIOs, CTOs, or architects participated to our survey of in EMEA. This report shows the main findings of this year’s survey for general insurers in EMEA.