REPORT
    Are Insurers Ready for the Internet of Things?
    And Should They Be?
    29th October 2014

    Celent asked a panel of CIOs a series of questions about their company’s readiness for the Internet of Things (IoT). The survey asked the CIOs about how their C-Suites view the potential importance of the IoT.

    The questions covered a number of topics, including:

    • Views of the IoT in the C-Suite and among IT management
    • Organizational responsibility for tracking IoT developments
    • LOBs’ current and future IoT activity
    • Value chain-specific current and future IoT activity
    • Technological readiness

    “In general insurers are in a watchful waiting mode. They believe that the Internet of Things will make a significant difference to how they do business,” says Donald Light, Director of Celent’s Americas Property & Casualty Practice and author of the report. “But they see this occurring over a period of several years. Auto insurance telematics / usage-based insurance is the one notable exception to that general trend.”

    Author
    Donald Light
    Donald Light
    Research & Advisory