Significant investment is being made in innovation programs. According to financial services professionals, what works and what doesn’t?

Financial services professionals recognize that innovation in new business models and improved customer experience are critical to future success. This webinar will review Celent research which examines current efforts in innovation in banks and insurers. It analyzes 101 responses to a global survey of industry participants conducted in Q4 of 2015. The results provide guidance to firms who have launched initiatives and to those which are considering investment in formal innovation programs.