The second of Fenergo’s three-part Client Lifecycle Management (CLM) Trends report series looks at how digital maturity and the use of innovative collaboration tools and technology are vital for financial institutions to thrive in today’s digital-first world, and provide a better customer experience.

The report is based on the findings of an independent global survey of 250 C-Suite banking executives across data, technology, and compliance, within commercial, business, investment and corporate financial institutions.

Collaboration in the Digital Age, the second of three reports, shows that fewer than half (40%) of the financial institutions surveyed are advanced in their CLM digital transformation strategy, a lack of departmental collaboration and difficulty getting buy-in from senior management key prohibitors to change.

In this report, you will also learn:

• Key success factors for Digital Transformation
• Best Practice for Data
• Building collaborative models for transforming digital first banks