Enterprise Content Management (ECM)

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Enterprise Content Management (ECM) is the dynamic combination of strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents supporting key organizational processes through its entire lifecycle. It's the architecture that makes content searchable, explorable, organized, and ultimately meaningful. ECM involves the systematic collection and organization of information that is to be used by a designated audience – business executives, line of business personnel, customers, and partners.
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