Banking Omnichannel Customer Experience Platforms

VendorMatch

Use our directory to find omnichannel customer experience platform (CXP) solutions available to financial institutions. Digital customer engagement platforms capable of implementing bespoke customer journeys across all points of customer interaction (or developing towards that capability). This includes: digital self-service (online + mobile), branch teller, branch platform sales, contact center and ATM channels. Omnichannel CXPs can be deployed for selected (e.g., digital) channels or, over time, used as a single, enterprisewide system of interaction, keeping systems of record intact. In contrast to legacy, siloed channel systems, omnichannel CXPs represent a specific architecture approach to accomplish management of the front end to back end to external system integration by acting as a system of enablement. These platforms combine easily managed business rules, essential data, common capabilities, and an API-driven integration layer that coexists persistently alongside systems of interaction (branch, digital, contact center, ATM platforms, etc.) and systems of record (DDA, LMS, CRM, etc.) and can, selectively or comprehensively, serve as systems of interaction as well, replacing legacy channel technology stacks. Buyers can use the research platform to evaluate internet , tablet, and mobile application software with analysis and comparison of specific financial service application functionality.
  • Numerated is the only real-time lending and growth automation platform for banks. Numerated offers banks powerful capabilities for: Credit po…
  • The solution aggregates connections to different banks and API hubs, providing access to multiple account-holding banks and institutions in one…
  • thirdstream presents discrete modules for online and in-branch retail account opening. The features reported apply to both online and in-branch…
  • Description COBIS Everywhere is a solution that provides virtual access to customers of the financial institution, to make transactions, queries…
  • CSI Meridian.Net Core processing platform To remain compliant and profitable as a growing bank, you need a flexible core banking system that emp…
  • Finn AI focuses on conversational AI, which incorporates natural language understanding and decision-making. With a singular focus on banking, F…
  • fOS is a logic-embedded middleware engine powering a diversified financial ecosystem. It provides a faster, lower cost and lower risk alternati…
  • With customer-centric treatment strategies, agile collection operations, and omni-channel interactions, we can help you prepare for a new normal…
  • TietoEVRY solution enables banks to open financial services to the world via standardized APIs. We have created a pre-configured solution based…
  • A ground-breaking microservices-based digital insurance platform that enables the next era of new business models, products, and customer engage…
  • Elevate™ enables financial institutions to reinvent themselves to become a thriving digital ecosystem. It is a completely integrated omnichannel…
  • CR2's Digital Banking Platform - Over 20 years ago, CR2 pioneered the early digital banking market, launching a market leading product known as…
  • axe Collection & Provisioning Solution improve remedial strategies by providing additional efficiencies through streamlined processes and consis…
  • channelUNITED®platform provides an open standards, core-independent, omnichannel solution that spans both self-service and assisted channels to…
  • CreditBrowser® is a flexible and customizable interface that provides clients with easy access to multiple data sources and reports, empowering…
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