Vendors
日本語

Insurance Distribution Aims for Digital Service with a Personal Touch

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
11 October 2021

In August 2021, Majesco asked Celent to give us a status report. What’s going on in the Distributor/Insurer relationship? Celent surveyed 231 agents, analyzed their responses and published them in a report, Reshaping the Distributor Insurer Relationship: A Survey of Independent Insurance Agents. Today we are looking at one portion of that report; digital service and the balance that needs to be created for effective customer experiences. We’ll look at what the brokers/agents have to tell us and how it is impacting insurers.

News article details

Industry
Property & Casualty Insurance
Media Type
News Articles
Geographic Focus
North America