Beyond chatbots, banks are now investing in ‘brains’ behind them

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Celent have reviewed this profile and believe it to be accurate.
15 December 2017

The investment in the “banking brain” is symptomatic of a shift in thinking about how to reach a consumer, said Celent analyst Stephen Greer. While a year ago the emphasis was on chatbots, immature...
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News article details

Media Type
In the News
Location
North America