
5 November 2024
Vancouver, Canada
Customers today are more discerning than ever, and banks are in a race to meet their expectations, especially when it comes to tech-savvy clients. The spotlight has been on sleek, intuitive mobile and online experiences, transforming how we bank. This front-end focus has undeniably transformed the customer experience. Banking is more accessible and engaging than ever. But here’s the catch: it’s a double-edged sword. All that emphasis on the user interface can backfire if we don’t give the backend infrastructure the same level of love.
Learn more: https://zafin.com/insights/banking-blueprints/modernize/beyond-the-surface-modernizing-the-backend-for-long-term-banking-success/
News article details
Industry
Corporate Banking, Retail Banking
Media Type
News Articles
Geographic Focus
Asia-Pacific, EMEA, North America