Financial Brand: Digital Start-Up’s Branch Sends CX Message to Retail Bankers
29 April 2019
Digital Start-Up’s Branch Sends CX Message to Retail Bankers
The Financial Brand, Monday, 29 April 2019,
A straight smile without ever visiting an orthodontist? Sounds like financial services without ever visiting a branch, doesn’t it? Yet in both cases, in-person interaction has been and will continue to be critical to building much needed advisory trust.
News article details
Industry
Corporate Banking, Retail Banking
Media Type
News Articles
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America