Celent Banking Newsletter, April 2010
Analyst's Point of View
It's proving to be a busy and exciting spring at Celent. In addition to cranking away at reports, the banking team is gearing up for conference season. We will be present at several events includingNACHA Payments, Finovate, TAWPI, and our very own Banking Innovation and Insight Day. Celent's 2010 Banking Innovation and Insight Day promises to be an engaging event. If you haven't already registered, we encourage you to join us in order to gain a fresh perspective on subjects including top tech trends, social media, risk management, core banking, mobile payments, and more. Celent will also be recognizing the Model Banks that were selected for inclusion in our annual report.
At Celent, much of my research focuses on the online world. The online world is constantly buzzing with new and innovative trends and activities. Among these are Facebook, Twitter, online communities, blogs, and other flavors of the day. Interacting with the dizzying array of social media and social networking options is a challenge-one that many consumers embrace, but banks struggle with. Banks have a lot of questions about social media, and many do not understand it or know how to approach it. Many banks, in fact, are still choosing to ignore social media; others are dabbling at it; and a few are going full force.
2010 will bring many new and exciting changes in how banks address the online channel. Whether banks like it or not, social media is part of the online world and must be addressed. The days of pushing data and information out to the consumer are over. It's now a two-way street, and banks should capitalize on the stream of data, information, and interactivity that is headed their way.
The online world is accelerating at a dizzying pace, and there are many exciting and innovative developments. We have several reports planned that address the online space, and look forward to helping you navigate the rapidly evolving online channel.
Jacob Jegher, Celent Analyst
Chart of the Month
Celent Published Reports
The State of SME Lending: How Technology Can Help
Research in Progress
Branch Cash Automation
Future of the ACH
Corporate Lending Strategies for Large Corporations
Personal Financial Management: The Time Is Now
Core Banking Solutions for Credit Unions
TAWPI 2010 Forum & Expo
May 09, 2010 - May 13, 2010
Dallas, TX, USA
Finovate Spring 2010
Red Gillen & Jacob Jegher
May 11, 2010
San Francisco, CA, USA
Celent 2010 Banking Innovation and Insight Day
May 13, 2010
New York, NY, USA