Don't end branching to compete digitally. Just do it better

Bad news for the retail sector continues to roll in. Traditional retailers are panicking as shoppers more and more shift their purchases from brick-and-mortar stores to online venues. The industry’s struggles are a cautionary tale for banks, which are also experiencing a digital transformation. But the good news for financial institutions is they still have time to avoid a downturn of the magnitude now facing large retailers.

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