Celent Insurance Newsletter, May 2010

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7 May 2010
New York, NY, USA

From the Senior Vice President

Is it my imagination, or has the world gotten smaller recently?

A volcano in Iceland blows its top, and suddenly global air travel becomes a real hit-or-miss proposition. A financial crisis in Greece paralyzes political decision-making among the EU countries, and world markets take a pause from their gradual recoveries. An oil platform sinks off the coast of Louisiana, igniting a worldwide debate over energy policies.

It used to be that people circled the globe on trains and airplanes, carrying briefcases full of information. Now information leads the way, with blazing speed. People sometimes still make the trek, but data flows constantly.

At Celent, we try to provide a localized, global view. We break down universal issues, helping our clients adjust their strategies to the new world we all live in. We also layer those insights with local perspectives, from people in the markets we cover.

Sometimes we're inspired to replicate our best ideas in new markets. Case in point: our Tokyo team is creating an Asia-specific version of our popular Model Insurer report, which recognizes effective use of technology by carriers. Whether you're a carrier or a vendor, submit your best projects here.

Thanks for letting Celent help you think through the issues that drive our incredible, shrinking planet

Craig Weber

Event Highlights

2010 ACORD LOMA Insurance Systems Forum

If you are attending ACORD LOMA in Las Vegas this May, you will have the opportunity to meet with our team of industry experts. Celent will be exhibiting at booth 243. We will also be debuting our latest reports "Insurance Software Deal Trends," in Life/Health/Annuity and Property/Casualty editions. Celent analysts will be presenting at the following sessions:

  • "Analyst Panel - The Time for Action in Insurance" on Tuesday, May 25 from 10:00 a.m. - 11:15 a.m. (Craig Weber)

  • "The Big Ah-Ha! Lessons Learned from an IT Benchmarking Project" on Tuesday, May 25 from 1:45 p.m. - 2:45 p.m. (Craig Weber and Jeff Goldberg)

IASA 2010 Educational Conference and Business Show

If you are attending IASA in Texas this June, please stop by and visit us at booth 203. Celent will be speaking at the following sessions:

  • Session 471: "Rating: A Strategic Asset...How do you rate?" on Tuesday, June 8 from 10:30 a.m. - 11:30 a.m. (Michael Fitzgerald)
  • Session 576: "Portals Pony Up Positives in Profitability and Proficiency" on Tuesday, June 8 from 1:30 p.m. - 3:00 p.m. (Jeff Goldberg)
  • Session 671: "Show Me the Money: Demystifying Billing & Payments" on Tuesday, June 8 from 3:30 p.m. - 5:00 p.m. (Michael Fitzgerald)

Chart of the Month

From the Celent report Leveraging Social Networks: An In-Depth View for Insurers

Celent Published Reports

Tug of War: The Competing Forces That Drive Insurance Technology Strategy

Digital Marketing in Insurance: A Partnership with Potential

Reality-Checking the Evolution in Core Insurance Systems

Leveraging Social Networks: An In-Depth View for Insurers

IT Services Vendors Solutions Spectrum: North American Version, 2010

After the Flood: The Financial Tsunami and the Asian Insurance Market

Research in Progress

Insurance Software Deal Trends: Life/Health/Annuity and Property/Casualty Editions

IT Spending by North American Insurers

Asia Insurance Distribution Trends


Celent Insurance Webinar: Online Insurance in Europe: The Importance of Aggregators and Consequences for Insurers
Nicolas Michellod
Insurance Group
May 20, 2010

2010 ACORD LOMA Insurance Systems Forum
Senior Analysts
Insurance Group
May 24, 2010 - May 26, 2010
Las Vegas, NV, USA

IASA 2010 Educational Conference and Business Show
Senior Analysts
Insurance Group
June 06, 2010 - June 09, 2010
Grapevine, TX, USA

Celent Insurance Webinar: Solvency II: How to Leverage Technology to Meet Regulatory Requirements
Nicolas Michellod
Insurance Group
June 17, 2010

Celent Insurance Webinar: Leveraging Social Networks: An In-Depth View for Insurers
Catherine Stagg-Macey and Craig Beattie
Insurance Group
June 29, 2010

Participate in Celent Research
Celent is accepting nominations for our Model Insurer Asia report at