31 December 2020
ZhongAn and Grab Form JV to Create Digital Insurance Marketplace in SE Asia
ZhongAn Online P&C Insurance Co., Ltd. (“ZhongAn” or “ZA Insurance”, HKEX stock code: 6060), the first Internet-based insurer in China, announced today that its subsidiary ZhongAn Technologies International Group Limited (“ZA International”), and Grab Holdings Inc. (“Grab”), Southeast Asia’s leading online-to-offline mobile platform, will establish a joint venture company (“JV”) to enter the digital insurance distribution business in Southeast Asia.
The JV will create a digital insurance marketplace that offers innovative insurance products in a range of categories with fractionalized premiums, directly to users through the Grab mobile app. The JV will collaborate with global insurance partners to develop products that are tailored specifically to Southeast Asians’ lifestyle needs.
As part of the agreement, ZA International, the entity for overseas business development formed by ZA Insurance, will bring technical assets to build the platform and insight into Internet ecosystems to the JV. Grab will launch the digital insurance platform through its mobile app and tap its wide userbase and unparalleled consumer insights to deliver customized insurance products to millions of users.
The platform will be launched in Singapore in the first half of 2019, before being rolled out in other markets. It will give millions of uninsured and underinsured people access to insurance products through their mobile phones, allowing them to directly browse and pay for affordable insurance products through the Grab app, without going through an agent or broker.
The tie-up will address the usual pain points of insurance discovery, unaffordable premiums and payment options by allowing for insurance premium payments to be adjusted and automatically deducted through GrabPay or its affiliate payment partners. To start, in conjunction with Chubb, Grab will offer a drivers’ insurance product to its driver-partners in Singapore to protect them from loss of income owing to illness or accident. To find out more about this insurance product, please click here.
Last year, Grab expanded beyond its core transport offering to become the region’s super-app and provide users with food delivery, parcel delivery, grocery delivery, financial services, content and more. This year, Grab will expand into cross-border remittance and online healthcare.
Ming Maa, President of Grab, said: “The launch of our insurance platform is part of our commitment to becoming the leading everyday superapp in the region. With over 130 million downloads in Southeast Asia and a presence across 336 cities, our deep understanding of consumer behavior and needs uniquely allows us to deliver innovative insurance products that create value for our consumers.”
Wayne Xu, Vice General Manager of ZhongAn, in charge of International business, said: “We are very pleased to announce this profound partnership with Grab, the Internet giant in Southeast Asia. During the past five years, ZA Insurance has accumulated rich experience providing a new generation of consumers with protection against risks in daily life. We have joined hands with over 300 Internet ecosystem partners and exported our technology solutions, with a shared aim to build an insurance ecosystem centered on ZhongAn. We’re confident we can better meet the insurance needs of consumers in Southeast Asia, with Grab and other leading insurance companies.”
Reuben Lai, Head of Grab Financial, said: “Our mission is to bring relevant and affordable financial services to Southeast Asia. Through this partnership, we hope to provide our users, driver-partners and merchants with relevant and affordable insurance protection from life’s uncertainties. As the only digital payments player to have licenses across the six major Southeast Asian countries, we will leverage our regional reach and work with global insurance partners to quickly scale up across our markets.”
The JV with Grab is a major step into the Southeast Asia market for ZA International, which is the entity for overseas business development of ZA online founded in December 2017. Commenting on ZA International’s first year, Bill Song, COO of ZA International said: “Since inception, ZA International has focused on building technology capacity and fostering platform cooperation to support overseas business development. Going forward, we hope the Asian market will act as a bridgehead in expanding our business globally with the mission of redefining insurance in the connected world.”
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