AURIGA ENABLES BANKS TO CUSTOMISE THEIR OFFER AND INCREASE CUSTOMER RETENTION BY ADOPTING AI TECHNOLOGY
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This feature is upgradeable
For End Users
You can activate this feature and other links for ALL VENDORS with a VendorMatch Premium subscription. Additionally you can gain access to an increased depth of data, summary reports, RFX reports (detailed completed RFIs - available to financial institutions only) and comparison grids. Please click here for more information.
For Vendors
Vendors can activate their links and gain access to analytics by upgrading to VendorMatch PRO. Please click here for more information.
Speak with an analyst
Financial institutions and their advisors can subscribe to our Analyst Access* service. Effectively phone or (email) a friend you can have on tap advice and support provided by our analysts on this vendor, solution or solution category.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information.
or contact us to discuss a subscription.
Subject to reasonable use.
Survey Summary
The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information on Premium features or contact us.
RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
Please click here for more information on Premium features or contact us.
To learn more about subscribing to our service options, please contact us here
The company launches WWS Artificial Intelligence module to support banks in potentiating data, automating internal processes, reducing errors, and speeding up results
Auriga, a leading supplier of technological solutions for the omnichannel banking and payments industries, and one of Europe’s original fintech success stories, has announced the launch of its new WWS AI module. An integral component of the omnichannel banking software suite, WinWebServer (WWS), WWS AI can be integrated with legacy solutions to enable banks to maximise on the existing data available to potentiate them and create an enhanced customer experience; as well as speed up strategic business decisions, and improve investments.
In our digital age, the financial services sector needs to reconcile two main needs – namely maintaining a highly competitive rate even for those outside popular geographical areas and cater to consumers who require ever simpler, yet effective, frictionless services with an ever-greater degree of customisation. The software uses time series analysis and advanced machine learning algorithms to enable banks to exploit data on transactions and flow movements to forecast cash withdrawal and deposit trends, patterns within branches and vaults, as well as recycling trends.
AURIGA’S WWS AI FOR BANKSAuriga’s latest WWS AI module uses algorithms that optimise cash flow in each of the bank’s branches, cashpoints, and vaults so that cash is available when it’s truly needed – factoring in peak periods, holidays, different banking channels, thresholds and limits. As well as provides banks with the churn rate of each customer and their satisfaction levels, which are predicted using Bayesian algorithms and logistic regression.
Niccolò Garzelli, Senior Vice President of Sales, Auriga, said
Auriga’s latest technology allows interactions with all the bank’s touch points and cash points to produce valuable data sets on potential and current customers, which can be used to collect more detailed information on their satisfaction, behaviour, and concerns – thus enabling banks to create more bespoke customer journeys. WWS AI therefore systematically helps with the collection, analysis, and classification of data and in turn provides additional insightsthat can be fed into the systems involved with digital signage, file management at the counter, and booking confirmations.
There are so many different ways in which banks can leverage AI technologies – financial services can seamlessly integrate these new tools with the organisation’s existing workflow and technological structure.
The WWS AI module, integrated with the proprietary systems, makes it possible for banks to ensure an even more customised approach to the user experience that does not neglect the human touch, preserves investments from instant integration with omnichannel technology, benefits from a digital transformation, and boosts brand confidence.