Financial Brand: Don’t Abandon Branches to Favor Digital Banking Channels

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21 May 2019

Don’t Abandon Branches to Favor Digital Banking Channels

By Steve Cocheo, The Financial Brand
Sure, digital channels represent a big part of the future of banks and credit unions, but not everything. A Celent study finds spending on technologies that would help transform branch systems into consultative sales and service centers isn't happening in many financial institutions. Some easy fixes could turn things around.

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News article details

Sector
Banking, Corporate Banking, Retail Banking
Media Type
News Articles
Location
Asia-Pacific, EMEA, North America