Reducing the time it takes to process insurance claims and the number of frauds that occur
4 January 2022
Perceptiviti was formed in 2017 by a group of engineers Shivani Gupta, Pramod Vishnoi, and Shivam Agarwal. Sherlock has handled over ten million claims, saving over $100 million to insurers.
Sandeep Khurana received a call at midnight telling him that his 75-year-old mother had a serious health problem and was being transported to the hospital.She recovered two days later and was able to be discharged, but not before.We also did not know that her claim processing by her insurance company would take 8 hours, which she had to spend in the uncomfortable discharge hall of the hospital, according to Sandeep, an IIT Delhi graduate who then worked at UnitedHealth Group after stints with Infosys, Cognizant, and Sapient.He wanted to develop a software platform to automate health claim processing.
Pinaki Patra, a long-serving associate, took over as the department's engineering director.And the Sherlock platform was born.Sherlock has joined Manu Vikrant as claims specialist, and Archana Dua as HR manager.* Sherlock's clients include Indian and international insurers such as Tata AIG, HDFC Ergo, Care Health, Adnic, and Watania.
Sherlock also uses AI to replace doctors who make the decision to pay or Sherlock's OCR (optical character recognition) bots digitize claims, replacing data entry agents.* Sherlock has handled over ten million claims, saving over $100 million to insurers.Perceptiviti has been a winner of Nasscom's Emerge 50 award, a member of Nasscom's DeepTech Club, and a participant in Google's Launchpad accelerator program.
News article details
Life & Health Insurance