bobsguide: Big bang avoidance and APIs will boost systems integration for banks
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Celent have reviewed this profile and believe it to be accurate.
19 March 2019
This article mentions the March 2019 Celent report, only 7% of community banks and credit unions are live with a chatbot solution, while 15% have future plans to do so.
News article details
Industry or Business Focus
Banking, Retail Banking