Celent Insurance Webinar: Approaching the Boiling Point: Business Process Outsourcing, Software as a Service in Insurance

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16 December 2010
New York, NY, USA

Business process outsourcing (BPO) has been used extensively, for more than a decade, throughout the financial services industry. The one exception is insurance, but we are beginning to see signs that core systems BPO is heating up. Celent conducted a survey of insurers to gain their perspectives on BPO. Celent Senior Analyst Benjamin Moreland and Craig Weber, Senior Vice President of Celent’s Insurance Group, examine the results of this survey, looking at the current state of the BPO and SaaS market. This webinar offers insights into the primary issues insurers must address.

This presentation draws on findings from the Celent report Approaching the Boiling Point: BPO, SaaS in Insurance.

To obtain a copy of the webinar recording or presentation, please contact Chuck Smith atcsmith@celent.com or +1 617 262 3125 for more information.