Colleen Risk, FLMI
Colleen is an associate analyst at Celent, focusing on life insurance business architecture, new business acquisition and underwriting, policy administration, and large transformation program change management.
She has diverse consulting experience including building and managing a business process outsourcing operation for a top reinsurer, commercializing a black box underwriting algorithm, performing end-to-end technology assessments, evaluating software for vendor selection, integrating and designing straight-through new business acquisition processing, and modernizing legacy policy administration systems.
Colleen’s career began at PALLM, where she was a developer and learned all aspects of life insurance operations and product development while delivering software to multiple top carriers. She was Chief Operations Officer at Vector Technologies, LLC and Vector Insurance Services, which provided third party administration, business process outsourcing, and consulting services to life insurance carriers. Colleen worked at Majesco Mastek as the life insurance division Vice President and Head of North America Delivery. Prior to joining Celent, she was an independent consultant focusing on large program management, operations and technology integration, change management, governance, and delivery.
Colleen has a Bachelor of Science in Management from Indiana University Kelley School of Business and is a Fellow of the Life Management Institute.
2018/05/18Insurers are embracing digital new business technology and reaping the benefits of lower costs, improved placement and happier customers. The ad…
2018/04/24Celent recognizes four companies with a 2018 Model Insurer Award for Operational Excellence: AIG American Modern Insurance Group (Munich Re)…
Group and Voluntary Life Insurance Policy Administration Systems: 2018 North American Solution Spectrum2018/03/02As decision-making shifts to individuals with the rise of voluntary benefits, the bar will rise for carriers to deliver seamless and intuitive c…
2018/03/01Celent welcomed 40 property and casualty and life and annuity insurance leaders on February 22 in our New York City offices for an insurers-only…
Chicago, IL, United StatesColleen Risk will be a Session Speaker on Transformation Solutions for Smaller to Medium Carriers at this year’s 2018 LOMA LIMRA Life Insurance…
Webinar: 8:00 AM San Francisco | 11:00 AM New York | 4:00 PM London, United StatesIn the 16 years since the Agile Manifesto was created, agile has moved from relative obscurity in the world of project management to the mainstr…
Celent Roundtable | A Walk in the Customer's Shoes: Exploring the Customer Experience in Insurance (Insurer Only Event)2018/02/22
9:00 a.m. New York, United StatesDo you wonder if you are doing all you can to engage your customers? Or how others in the industry manage to do so? Join Celent and your peers f…
WebinarColleen Risk and Tom Scales will be featured in a webinar called Digital Disruption Meets Customer Experience on February 14. Changing customer…