Phase Two of Insurance Innovation: Exploring 'How-To' Questions

Carrier Management Magazine - Susanne Sclafane -16 May 2019

After years of discussing whether innovation is important in the insurance industry, carriers have moved past the "why" questions to explore "the how." Helping in these "Phase Two" efforts, Senior Analyst Michael Fitzgerald gathered some carrier innovation success stories and advice from successful industry innovators. Here, he introduces the theme of the issue and the companies he selected to profile, offering some advice of his own intended to assist all innovation practitioners.