News

    Consumers expect faster and easier in the payments space

    Financial institutions need to rise to that challenge, while at the same time ensuring that customers’ accounts are well-protected from fraud.

    13 May 2022

    Zilvinas Bareisis, head of retail banking for Celent, says that even when banks work jointly with tech companies to provide advanced payment options, they risk losing customer relationships if customers perceive that their payment services are coming from these outside companies.

    Read more via BAI

    View full article on www.bai.org