News

    Consumers expect faster and easier in the payments space

    Financial institutions need to rise to that challenge, while at the same time ensuring that customers’ accounts are well-protected from fraud.

    13 May 2022
    //Consumers expect faster and easier in the payments space

    Zilvinas Bareisis, head of retail banking for Celent, says that even when banks work jointly with tech companies to provide advanced payment options, they risk losing customer relationships if customers perceive that their payment services are coming from these outside companies.

    Read more via BAI

    View full article on www.bai.org
    Analyst mentioned
    Zilvinas Bareisis
    Zilvinas Bareisis
    Director, Retail Banking and Payments
    Have a question?
    Try speaking to one of our experts
    Contact us
    Information
    Sign up for industry updates
    Stay up to date on Celent's latest features and releases.
    Sign up