Key Healthcare Banking Technology Components We're Watching
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Celent have reviewed this profile and believe it to be accurate.
In preparation for Celent's upcoming Innovation & Insight Day (June 3 in NYC -- see the previous blog post), fellow analyst Jacob Jegher asked me to think about the key technological components of Healthcare Banking. I was able to very quickly come up with a list of the goals that any such technology will need to support and which we will be watching closely:
- The ability to move patient collections forward in the care delivery process
- Seamless enrollment and ease-of-funding to scale out for the growing HSA market
- Conversion from paper-based to electronic transaction data in the healthcare B2B (payer-to-healthcare provider) space
- The tying together disparate financial and healthcare data, including account balances, transaction history, EOBs, PFM (personal financial management)-like expense tracking and projection, wellness program completion levels and personal health records (PHRs)
- Integration with healthcare providers' incumbent systems and hardware