Delta Community Credit Union: IT Transformation Drives Credit Union Reinvention

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Craig Focardi

Winner of Celent Model Bank 2021 Award for Retail Digital Transformation


This Model Bank report uncovers how Delta Community undertook a multiyear technology and operations transformation project in recognition that fundamental technology improvements to modernize and improve system availability could drive improved member satisfaction and overall success.

Click on the video link below to listen to a Craig Focardi, Celent's Senior Analyst in Retail Banking, discuss this Model Bank, and to download the PDF of a detailed case study.

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Insight details

Retail Banking
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Banking, Retail & Business Banking
Insight Format
Reports, Videos
Geographic Focus
North America