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Financial institutions have growing ambitions when it comes to the omnichannel customer experience. But what does this really mean for the self-service world? Join Senior Analyst Bob Meara as he participates on a panel with other industry analysts and specialists for a lively 45-minute discussion around questions such as:
- What does embracing omnichannel mean for the self-service channel and operators?
- What operational risks are associated with an omnichannel customer experience?
- How will this affect the way ATMs and other self-service devices are managed moving forward?
