Dan Latimore, Celent's Chief Research Officer, will be leading two session at CSI's CX22 event in Nashville. On April 13 he'll address "What exactly is digital transformation, and where do I begin." The next day he'll take up AI and Machine Learning's practical uses today. As CSI says, technology is moving faster than ever. So are customer demands. CX22 is your ticket to exclusive networking opportunities and advice from technology leaders, CSI experts and your industry peers on the latest innovations and strategies to help you understand the current marketplace and compete in a dynamic, tech-driven landscape. And with over 55 sessions available, you can customize your experience to the information that best fits your needs.