2016/09/15
Today banks are challenged to up their game as customers’ expectations are being shaped by their experience with non-banking products and service providers. At the same time digital disruptors are attracting customers interested in obtaining products and services via the simplest and most convenient journey.
Retaining and attracting customers in this increasingly competitive market requires a plan for digitally transforming the bank from the front office through the middle and back-office and across product lines.
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北米