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As consumers and agents demand that insurers move toward automated processes, life insurers are no longer holding back on implementing e-signatures. Seventy-four percent of survey respondents said their companies were using some form of e-signatures in their dealings with customers or agents, compared to only 47% five years ago.

Join Karen Monks, Analyst with Celent’s Insurance Group, as she examines the issues insurers face as they move toward straight-through processing enabled by process automation and punctuated by use of e-signatures. This webinar will review e-signature tools, regulations, and trends. It will look at survey data from two Celent surveys, comparing the two surveys to determine how much progress insurers have made in the use of e-signatures.

This presentation draws on findings from the report Have E-Signatures Finally Arrived? An Update for Life Insurers.

This event is free to attend for Celent clients, flex-plan clients, and the media. Non-clients can attend for a fee of US$250. If you are unsure of your client status, please contact Chuck Smith at +1.617.262.3125 or csmith@celent.com.

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