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      REPORT
      The New Era of AI-driven Analytics in Lending
      Infusing AI/ML, Generative AI, and Agentic AI into Retail Lending Decisioning Processes
      11th August 2025
      //The New Era of AI-driven Analytics in Lending

      1956 was a momentous year in statistical scoring and credit decisioning: 1) Bill Fair and Earl Isaac founded Fair Isaac & Co., which launched the FICO Score in the US, and 2) the formal field of artificial intelligence (AI) is generally considered to have been created at the Dartmouth Workshop on Artificial Intelligence. Since then, credit data and analytic methods evolved from descriptive analytics to prescriptive analytics (see Figure 1). Now, 70 years later, these two watershed events have come together with the advent of AI/ML, large language models (LLMs), generative AI (GenAI), and agentic AI.

      This new era of AI-driven analytics is transforming how financial institutions originate loans, evaluate credit, fraud, and pricing risk. The opportunities are great but the choices, costs, ROI, TCO, and risks of adopting alternative data, AI/ML, GenAI, and agentic AI analytic methods requires a technology roadmap.

      The opportunities are great and this analysis helps FIs:

      1. Identify How AI Will Drive Faster Adoption of New Data Sources
      2. How to Integrate AI into Lending Processes and Systems
      3. Utilize Modern Lending Platforms for Workflow and Integration
      4. Map the AI Vendor Ecosystem to Select the Right Partner
      Author
      Craig Focardi
      Craig Focardi
      Principal Analyst
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Horizontal Topics
      Artificial Intelligence, Artificial Intelligence - Generative AI e.g. ChatGPT, Data & Analytics
      Industry
      Retail Banking
      Mentioned Companies
      Zest AI, Experian, Huawei Technologies, Oracle Corporation, IBM, Amazon Web Services, FIS, Meridianlink, Google, Salesforce.com, Amdocs, TCS, NTT DATA Americas, Earnix, Zafin, Blend, Finastra, nCino, Temenos, Q2 Software, Inc., Black Knight, Inc., SAS, LexisNexis Risk Solutions, Inc.