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      REPORT
      VIDEO
      The Andover Companies: AI Driven Innovation Engine
      Winner of the 2025 Celent Model Insurer Award for Innovation Excellence
      18th June 2025
      //The Andover Companies: AI Driven Innovation Engine

      The Andover Companies’ Innovation Team has reinvented the way they research and design solutions for policyholders, agents, and employees through the creation of a suite of 17 custom GPT models.

      These tools have enabled Andover to transform all stages of their innovation process – from opportunity analysis to research and ideation to solution development – into a “human-powered, AI-assisted” process, reducing innovation process time from months to days, all without increasing headcount.

      A highlight reel of the initiative, along with a one-page overview are available to everyone. A full-length case study report diving into this initiative is only available to Celent's subscribers. Please log in to access this report.

      Author
      Jaspaul Saini
      Jaspaul Saini
      Principal Analyst
      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Horizontal Topics
      Artificial Intelligence - Generative AI e.g. ChatGPT, Data & Analytics, Innovation
      Industry
      Property & Casualty Insurance