A Best Practice Guide for Insurers
Abstract
The concept of responsible AI (RAI) has emerged as a response to the growing recognition of the ethical, social, and legal implications associated with the use of artificial intelligence technologies.
In the United States, there is a confusing array of state-level AI legislation and industry-level guidelines. To add to the confusion, the Trump administration has rescinded the Biden AI Executive Order and indicated a more hands-off approach to AI regulation at the federal level.
Despite this uncertain regulatory environment, insurers still need to implement responsible AI practices and governance frameworks to protect themselves and their customers from AI risks. But where do they start? What are the key considerations?
In this report, Celent presents a best practices framework for implementing RAI within the context of a rapidly evolving regulatory environment.
