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The Agent of the Future: How Insurers Can Help Them Get There

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9 July 2019
Karlyn Carnahan

The looming impact of digital distribution and the growing role of technology combine with an aging workforce to create significant turmoil for independent agents.

Key research questions

  • What’s changing in the world of the agent?
  • What will the agent of the future look like?
  • What will agents need from insurers to help with the transition and to conduct business efficiently and effectively?

Abstract

The agent of the future will conduct business differently as their use of technology expands and changes.

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