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Using A Hybrid Work Strategy To Retain Talent

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18 October 2023
Keith Raymond

Abstract

When you are dealing with technology you are, by default, dealing with constant change. Leaders in the technology field are used to a pace of accelerated change. New technologies come into the market or evolve seemingly minutes after your last capital investment in what was the best solution at that time.The business now needs to change just as rapidly for launching the latest product, direct to consumer distribution or anything else to increase market share in an exceedingly competitive environment. Take all this and layer it with the turbulence of dealing with the instability of employee desires in an increasingly employee driven market and it has you reaching for pain relief! These dynamics have reshaped the technology leadership agenda for 2023 and beyond, forcing IT leaders to move staffing and staff retention to their list of top concerns.

Hybrid Model Checklist (Partial):

1

Culture
How you maintain your corporate culture is thebiggest key to success. Collaboration and on-boarding talent can be challenging but critically important.

2

Customer Experience
Whatever your service level is today, it needs to be that, or that much better in the hybrid model. A virtualized workforce can be more challenging to monitor for consistency.

3

Holistic View
The hybrid model may not work for all job functions. Be sure to look at all personas across your organization.

4

Implementation
The guidelines for a hybris model should consider consistency and fairness when upon implementation. Consider how you ensure success.

There are many things a CIO cannot do unilaterally to increase retention, but there are some things they can and that do matter to key personnel.

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