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  5. BMO: Delivering Digital Banking Channel Modernization at Scale

BMO: Delivering Digital Banking Channel Modernization at Scale

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29 March 2023
Daniel Mayo

Winner of the Celent Model Bank 2023 Award for Retail Digital Banking Transformation

Abstract

The Canadian Digital Banking (CDB) program at the Bank of Montreal is the first phase of a transformational strategy to modernize and future-proof the entirety of the banking platform and experience for both BMO customers and employees. The scope of this project was to take an outdated online banking platform that was over 15 years old, and costly to run and maintain, and completely overhaul it with a modern application stack and a reimagined user experience with the delivery of brand-new web and mobile app interfaces.

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