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      Can banks increase online banking use by "making it fun to do?"
      6th May 2010
      //Can banks increase online banking use by "making it fun to do?"

      The answer is yes! I met a UX (User Experience) architect at a conference this week and she presented the following video. It's an ad from Volkswagen that showcases a usability experiment to encourage people to take the stairs in the subway. To me the message is loud and clear - even the most mundane of exercises can be tweaked and it is possible to increase adoption. I would love to hear what you all think of the video and the concept.

      Details
      Geographic Focus
      Asia-Pacific, EMEA, LATAM, North America
      Industry
      Corporate Banking, Retail Banking