Pace of Change in EMEA Insurance
2 October 2019
Michael Fitzgerald and Craig Beattie
Critical Drivers Impacting the Transformation of Insurance
Abstract
Technology innovation, increasing amounts of data, and rising customer expectations are pressuring the industry to transform rapidly. Other forces — competition for talent, product innovation, and regulatory influence — are also forcing firms to adapt quickly. To help insurers navigate these changes, Celent conducted a survey of EMEA General Insurers to gauge industry and insurer progress against six elements driving change in insurance.
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