Robotic Process Automation in Risk and Compliance

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7 August 2018
Joan McGowan

Benefits, Challenges, and Use Cases

Key research questions

  • What is RPA?
  • Why do RPA projects fail?
  • When is RPA most impactful?


There are an abundance of tasks across risk and compliance operations that can be automated using robotics. But early implementations are not providing the expected results. The disappointment with early implementations is not a reflection of RPA as a technology. Rather, it is a lack of good governance and advance planning.

A typical bank employee makes 10 to 30 errors per 100 opportunities. Now consider a top UK-based global financial institution that employs 12,000 fraud anti-money laundering (AML) and compliance analysts. The math is alarming. RPA, as a set of technologies that enables the automation of tasks currently requiring human involvement, is a compelling business approach to the problems of staffing, risk mitigation, and the management of compliance.

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Insight details

Corporate Banking, Retail Banking
Subscription(s) required to access this Insight:
Banking, >>Retail & Business Banking, >>Corporate Banking, Risk, >>Financial Services Risk
Insight Format
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America