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Celent have reviewed this profile and believe it to be accurate.
5 May 2009
There's a great article at Insurance Networking News (in which I am quoted) about the rise of agent portal technology. It's been a favorite topic of mine, and I've written multiplereports about it at Celent. As the article explains, there are essentially four ways insurers have gone about providing agent portals.
- Build it themselves.
- Leverage a portal technology vendor.
- Leverage the portal technology in a policy administration system.
- Utilize a framework from a professional services firm.