North American Policy Administration Systems 2013: Life, Health, and Annuities ABCD Vendor View

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18 November 2013
Karen Monks and Chuck Johnston


Celent provides a detailed look at 24 policy administration systems for North American life, health, and annuities products.

In North American Policy Administration Systems 2013: Life, Health, and Annuities ABCD Vendor View, Celent looks at policy administration systems available to insurers in North America. The report is part of a series on policy administration systems (PAS) in North America, EMEA, and Asia.

“This report is intended to help insurers compare policy administration vendors on a wide range of factors. Insurers can evaluate a vendor relative to their IT strategy by looking at critical factors, such as the availability of certain technical or functional features and customer feedback on system implementation and integration,” says Karen Monks, Analyst with Celent’s Insurance Group and coauthor of the report.

“Large transformation projects are always somewhat risky and difficult, even under the best circumstances,” adds Chuck Johnston, Research Director with Celent’s Insurance Group and coauthor of the report. “Given the variation in insurance business models and products, there is no one right answer for policy administration for all carriers, and insurers need to have a clear view of all the dimensions of a given system to make an intelligent selection decision.”

This report features Celent’s ABCD Vendor View. The ABCD Vendor View presents comparative views of the vendor marketplace in four areas: Advanced technology and technical flexibility, Breadth of functionality, Customer base, and Depth of client services and solutions. The report also describes the core processes in a modern policy administration system, as well as the supporting capabilities and additional point solutions provided by vendors.

The report is 136 pages and contains 19 figures and 95 tables. A table of contents, including the full list of vendors profiled, is available online.

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Insight details

Life & Health Insurance
Subscription(s) required to access this Insight:
Insurance, >>Life/Annuities Insurance
Insight Format
Geographic Focus
North America