Insurers have various approaches to acquire core business functions and capabilities. One approach is to look at relevant policy administration system (PAS) packages. However, the life PAS vendor market in Europe, the Middle East, and Africa remains difficult to navigate for many life insurers. While insurers tend to have similar criteria when seeking a life policy administration system vendor (e.g., relevance of the system in target countries, insurance products supported, and types of customers served), getting deeper into vendor due diligence requires more granular information about the vendors and systems at play.

This report is the ninth in Celent’s biennial look at policy administration systems available to life insurers in Europe, the Middle East, and Africa (EMEA). It profiles 34 systems in use by or being marketed for EMEA life, pension, and annuities products.