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  5. UK Large Bank 2023 Technology Priorities: Using Digital to Support Customers in Time of Need

UK Large Bank 2023 Technology Priorities: Using Digital to Support Customers in Time of Need

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21 March 2023
Daniel Mayo

Abstract

The top five UK banks spent close to £5bn on technology in 2022 within their UK banking operations. As a major banking and fintech market, the strategies, priorities, and performance of the top UK banks are a good weathervane for the banking sector globally.
Based on 2022 financial results, this report explores technology investment in 2022 and plans for 2023 and beyond.

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