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What Banks Can do With Twitter

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Celent have reviewed this profile and believe it to be accurate.
27 March 2009

Comments

  • [...] birthdays, addresses - you get the picture. Twitter can be a great tool for banks (see my post on What Banks Can Do With Twitter), but it can also present great danger to unsuspecting customers. This is where customer education [...]

  • [...] communicate with customers, market products and solve customer service issues (see my blog entry on What Banks Can Do With Twitter). It’s a great idea and has made many customers quite happy, particularly if they get an [...]

  • [...] flurry of banks have joined Twitter and setup their presence in an effort to communicate with customers, market products and solve customer service issues (see my blog entry on What Banks Can Do With Twitter). [...]