Life Insurers’ Perception of Policy Administration Systems: 2016 EMEA Edition

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
19 May 2016
Nicolas Michellod

Abstract

In evaluating policy administration systems and their respective vendors, perspectives from the insurers working with them are very valuable.

Seventy-three life insurers in EMEA provided their evaluation of various policy administration systems offered on the market in 2015. To provide a time-series view on trends, Celent has compared the 2015 results with prior survey data from 2009, 2011, and 2013.

In evaluating policy administration systems and their respective vendors, perspectives from the insurers working with them are very valuable.

Seventy-three life insurers in EMEA provided their evaluation of various policy administration systems offered on the market in 2015. To provide a time-series view on trends, Celent has compared the 2015 results with prior survey data from 2009, 2011, and 2013.

This report details the survey results regarding insurers’ perspectives in terms of features/functions, ease of integration, IT vendors’ implementation capabilities and professional services, configuration capabilities based a specific scenarios, and business staff involvement in system changes. The last section of the report provides our recommendations for IT vendors and insurers.

“We recommend that policy administration system vendors continue to adapt their PAS offering, considering insurance companies’ priorities and anticipating regional preferences, because they differ across countries,” says Nicolas Michellod, a senior analyst with Celent’s Insurance practice and author of the report. “Like last year, we encouraged vendors to shape different marketing messages to match insurers’ system priorities in each geography.”

This page report contains 19 figures and three tables.

Subscription required

Access to this content requires a Celent research subscription.

Subscribers should sign in to access this research.

Insight details

Content Type
Reports, Webinars
Focus
Industry Trends, Innovation & Emerging Technology, Technology trends, Vendor landscape
Location
EMEA