Technology & the Evolution of Insurance Distribution

Create a vendor selection project
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
We are waiting for the vendor to publish their solution profile. Contact us or request the RFX.
Projects allow you to export Registered Vendor details and survey responses for analysis outside of Marsh CND. Please refer to the Marsh CND User Guide for detailed instructions.
Download Registered Vendor Survey responses as PDF
Contact vendor directly with specific questions (ie. pricing, capacity, etc)
14 January 2003


Boston, MA, USA January 14, 2003

Carriers can lower IT costs and improve distribution channel service levels by accelerating XML-related strategies.

Carriers have made enormous investments over the past few years in technology for distribution channels. But by accelerating the implementation of new tools that rely on the emerging ACORD XML standards, most carriers could deliver even better service at lower costs, according to Celent's latest report, .

"The challenge for carriers has been supporting a variety of channels, and letting the channels decide how they want to receive service,"

says analyst Craig Weber, author of the report. "Now, with XML, carriers have a way to deliver data to third-party systems for their independent agents. They will also benefit from reduced costs if they use the same approach when moving data into their agent extranets for captive agents."

The report summarizes distribution trends and discusses the perspectives of the carriers and distribution channels on the new technology. It also defines a technology model that will help carriers maximize the value of their investment in XML by creating interactions between core systems and distribution systems such as agent extranets and agency management systems.

A is available online.

of Celent Communications' Life/Health Insurance and Property/Casualty Insurance research services can download the report electronically by clicking on the icon to the left.

Send mail to with questions or comments about this Web site.